FAQ

How does the free downloading work? With a password protected website, viewers can download any image with 2 clicks. Enjoy and download as many photos as you like. View Our Wedding Photos cards are also provided for guests with your favorite engagement or wedding photo. The hardest part is remembering where you put all the files on your computer!

Tell me more about the website! You get all your images online to view. You can also order prints, download images or watch a slideshow. Most weddings as far back as 2008 are still online.

Are images edited? Yes, all images are edited and suitable for printing.

What is the best way to contact Portrait Gallery? Let’s get a conversation going! We can be reached via email 24/7. We can also set up a Skype meeting with you. Maybe a phone call would be a great first step! Of course, our studio is open for visitors most days of the week, so stop by. Our hours vary daily, so please call first.

What are The Knot Best Of awards all about? Every year brides review services from vendors that they found on theknot.com website. Vendors that have 10 or more 5-star reviews are considered for the award. We just won again in 2017, so that makes 5 years in a row. For 2016 we had 15 reviews total. All were 5-star!

Do we meet with our photographer prior to the wedding? Our preference is always to meet with you shortly before the big day! If that is not possible, then a phone call is next in line.

What is the retainer needed to hold a date? The typical retainer is 25% to hold the date, followed by a second retainer 3 months later. Then the final balance is due 30 days prior to the wedding. Other arrangements are possible.

Do you sell albums? Our best 3 packages come with a custom-designed album from Italy. I will personally select your best images, and create your very own perfect story book wedding album. There is no limit on photos, which gives me nice creative abilities, and you get all of the photos that you want. Album designs are typically ready 2-3 months after the wedding. To see more visit Graphistudio at  Graphistudio

What does an album design look like? Here is a recent album design: 50 page album with 7 cover options

Do you do black and white photos? Yes, every wedding I select a handful of your best images for black and white. Plus a few Touch Of Color images, that remind us of old fashioned hand-tinted images of days gone past.

Do you have Backup?
-We have a backup photographer available for all dates!
-Our cameras have 2 card slots, so all photos are instantly backed up.
-All images are copied to multiple hard drives on-site. Images are also stored online. You get all images to archive as well, within 3 weeks of the wedding. We also store 1 copy off-site.

Can you tell me your style? This is a hard question to answer! The best way to answer that is for you to view a few full weddings. Not just a handful of images, but every image. That gives a real world view of an entire day. Usually I can guide folks along this path based on our availability. I have many full weddings that you can view!  To answer that question simply, let me suggest that being nice is the first best quality for a wedding photographer. Next, treat every client like Royalty! Guests get that same respect! Be observant and respectful of candid moments, and stay out of the way.  We will always use natural light if possible. About 80% of the day is photographed candidly, seeing, but not interfering. However, when it comes time for posed images, we take charge. Then we happily pose folks and usually work from a list that you provide when we meet prior to the wedding. We try to offer a fun-filled happy time that you can share with your guests.

Do you have multiple photographers? Yes we can do 4 weddings each day. Our 4 master photographers Geoff, Jay, Michael and Thom all have 500+ weddings photographed. Also, Wendy and Lee each have over 250 and 100 weddings photographed, respectively. Renee, our backup photographer, has over 500 weddings photographed as well.

Does each photographer have a portfolio? Yes we have separate portfolios for all photographers. Please ask for specifics.

Do we get all of the high resolution images to keep? Yes!

What else comes with the package? Most couples get 7 hours of wedding day coverage. They also get an 11×14 on canvas and a complimentary engagement portrait package.

Have another question that you don’t see here? Get in touch with us today!

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